Your privacy matters to us. This Privacy Policy explains what personal data taya365 app collects from Filipino players, how we use and protect it, and what rights you have over your information. Please read this page carefully before registering or using the platform.
When you register and use taya365 app, we collect personal information that is necessary to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, email address, mobile number, and the payment details associated with your preferred local payment method such as GCash or Maya. We also collect identity verification documents when required to confirm your eligibility to use the platform. During your gaming sessions, we automatically record technical data including your device type, browser version, IP address, and session timestamps. This technical data helps us maintain platform security, detect fraudulent activity, and improve the overall experience for Filipino players.
We only collect data that is directly relevant to the services we provide. We do not collect sensitive personal information such as government-issued ID numbers beyond what is strictly required for identity verification under Philippine regulatory requirements. All data collection is conducted transparently, and you will be informed at the point of collection if any additional information is required beyond the standard registration fields.
The personal data we collect is used primarily to create and manage your player account, process deposits and withdrawals in Philippine pesos, verify your identity, and provide customer support. We also use your data to send you important account notifications such as transaction confirmations, security alerts, and updates to our platform policies. Where you have opted in, we may send you promotional communications about new games, features, or offers available on taya365 app. You can withdraw your consent to marketing communications at any time by updating your account preferences or contacting our support team.
We use aggregated and anonymised data to analyse platform usage patterns, improve game performance, and develop new features that better serve our Filipino player base. This aggregated data does not identify individual players and is used solely for internal product development purposes. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
taya365 app does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and technical infrastructure providers. All third-party service providers are contractually required to handle your data in accordance with applicable Philippine data protection law and to use it only for the specific purpose for which it was shared. We do not permit these partners to use your data for any purpose beyond the services they provide to us.
We may disclose your personal data to regulatory authorities, law enforcement agencies, or courts in the Philippines when we are legally required to do so or when disclosure is necessary to protect the rights, property, or safety of the platform, our players, or the public. In the event of a business transfer, merger, or acquisition, your personal data may be transferred to the successor entity, and you will be notified of any such change in advance. We will always ensure that any transfer of data is handled with the same level of protection described in this Privacy Policy.
We take the security of your personal data seriously and implement industry-standard technical and organisational measures to protect it from unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using secure protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with access to player data are bound by confidentiality obligations.
We regularly review and update our security practices to address emerging threats and vulnerabilities. In the unlikely event of a data security incident that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our incident response procedures and applicable law. We encourage you to also take steps to protect your own account by using a strong, unique password and by not sharing your login credentials with anyone. If you suspect that your account has been compromised, please contact our support team immediately at [email protected].
As a player based in the Philippines, you have rights over your personal data under applicable data protection legislation. You have the right to request access to the personal data we hold about you, to receive a copy of that data in a portable format, and to request corrections if any information is inaccurate or incomplete. You also have the right to request the deletion of your personal data, subject to any legal or regulatory obligations that require us to retain certain records for a specified period. To exercise any of these rights, please contact our support team by email at [email protected] with your request and sufficient information to verify your identity.
We will respond to all data rights requests within a reasonable timeframe and in accordance with applicable Philippine law. If you are not satisfied with how we have handled your request or your personal data in general, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to resolving any privacy concerns promptly and transparently, and we encourage you to reach out to us directly in the first instance so that we can address your concerns as efficiently as possible.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way taya365 app handles your personal data, please do not hesitate to get in touch with our support team. You can reach us by email at [email protected], and we will do our best to respond promptly and helpfully. This Privacy Policy was last updated in 2025 and may be revised from time to time to reflect changes in our practices or applicable law. When material changes are made, we will update the revision date at the top of this page and, where appropriate, notify registered players through their account. Continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy.
For additional information about how we handle your account, transactions, and personal data in the context of responsible gaming, please refer to our Responsible Gaming page and our Terms and Conditions. Our FAQ page also covers common questions from Filipino players about account management, payments, and platform policies. We are committed to being transparent about our data practices and to giving you meaningful control over your personal information at all times.
A quick summary of our key privacy commitments to Filipino players.
All data between your device and our platform is transmitted over secure, encrypted connections to prevent interception or unauthorised access.
We never sell or rent your personal information to third parties. Your data is used only to operate your account and improve your experience on the platform.
Filipino players can request access, correction, or deletion of their personal data at any time by contacting our support team directly by email.
Our support team is ready to help with any privacy-related questions. You can also visit our FAQ for quick answers, or create a free account to get started on the platform.